{"id":601,"date":"2016-03-03T14:39:02","date_gmt":"2016-03-03T14:39:02","guid":{"rendered":"http:\/\/demo.wpsmartapps.com\/themes\/manual\/?page_id=601"},"modified":"2025-04-23T08:35:23","modified_gmt":"2025-04-23T08:35:23","slug":"home","status":"publish","type":"page","link":"https:\/\/webtemplatemasters.com\/helpdesk\/","title":{"rendered":"Home"},"content":{"rendered":"

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HELP DESK<\/h2>\n

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We love to share experience! Visit our help desk when you’re Stuck on a problem while configuring one of our WordPress themes.<\/h4>\n

[\/vc_column_text][vc_separator style=”shadow” el_width=”30″ css=”.vc_custom_1456119594660{margin-top: -20px !important;}”][\/vc_column][\/vc_row][vc_row row_type=”row” stretch_row_type=”no” css=”.vc_custom_1456499594010{margin-top: 20px !important;}”][vc_column width=”1\/3″ css=”.vc_custom_1456113450674{padding-right: 5px !important;padding-left: 5px !important;}”]

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knowledge Base<\/h5>\r\n\t\t

A smart knowledge base for better self-service and empowered customers.<\/p>\r\n\t\t \r\n\t\t<\/div>\r\n\t <\/div>\r\n\t \r\n\t<\/div><\/div>[\/vc_column][vc_column width=”1\/3″ css=”.vc_custom_1456113495794{padding-top: 5px !important;padding-bottom: 5px !important;}”]

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Submit a Ticket<\/h5>\r\n\t\t

Have an individual question? Try our ticket submission form.<\/p>\r\n\t\t \r\n\t\t<\/div>\r\n\t <\/div>\r\n\t \r\n\t<\/div><\/div>[\/vc_column][vc_column width=”1\/3″ css=”.vc_custom_1456113503002{padding-top: 5px !important;padding-bottom: 5px !important;}”]

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Frequently Asked Questions<\/h5>\r\n\t\t

Check our frequently asked questions! There are many helpful ones.<\/p>\r\n\t\t \r\n\t\t<\/div>\r\n\t <\/div>\r\n\t \r\n\t<\/div><\/div>[\/vc_column][\/vc_row][vc_row row_type=”row” stretch_row_type=”yes” background_color=”#f2f2f2″ css=”.vc_custom_1456499042030{margin-top: 50px !important;padding-top: 50px !important;padding-bottom: 60px !important;}”][vc_column][vc_column_text css=”.vc_custom_1456600882199{margin-bottom: 27px !important;}”]<\/p>\n

FREQUENTLY ASKED QUESTIONS<\/h2>\n

[\/vc_column_text][vc_row_inner css=”.vc_custom_1456601620014{margin-top: 60px !important;}”][vc_column_inner width=”1\/2″][vc_single_image image=”603″ img_size=”full” style=”vc_box_outline” css_animation=”left-to-right”][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_toggle title=”Do I need to know coding to use WordPress?” style=”round_outline” color=”vista_blue” css_animation=”bottom-to-top” el_id=”1456601523883-1bc79557-2ea1″]You don\u2019t need any coding skills. Whether you\u2019re going to run a simple blog, a small business site, or even a badge of websites, you can get by just fine.<\/p>\n

The number of built-in features and customization options that come with most plugins and themes nowadays enable you to create some pretty awesome stuff without knowing how to code.[\/vc_toggle][vc_toggle title=”How many licenses do I need to buy?” style=”round_outline” color=”vista_blue” css_animation=”bottom-to-top” el_id=”1456601486067-dc85e133-bb63″]For most items, the basic rule is that each license allows you to make one unique end product. We call this a single application<\/strong>. However, some licenses allow you to make multiple end products with the same item. Also, in some special circumstances you can use a single license when you are making an end product that is sufficiently related to the original (called an allowed variation<\/strong>). Examples of allowed variations include releasing the same end product in a different language or making a minor change.<\/p>\n

So, the first step is to check if your item can be purchased with a license that allows you to make multiple end products. The second step is to check whether your intended use is an allowed variation<\/strong>.[\/vc_toggle][vc_toggle title=”Why does wordpress only support mysql?” style=”round_outline” color=”vista_blue” css_animation=”bottom-to-top” el_id=”1456601517885-1d383a2e-1637″]Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.<\/p>\n

Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusan[\/vc_toggle][vc_toggle title=”How do I login forum section” style=”round_outline” color=”vista_blue” css_animation=”bottom-to-top” el_id=”1456601497393-ca8fdbae-ad47″]Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.<\/p>\n

Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusan[\/vc_toggle][vc_toggle title=”Do I need to know coding to use wordpress?” style=”round_outline” color=”vista_blue” css_animation=”bottom-to-top” el_id=”1456602357419-7359d2d4-3d38″]Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.<\/p>\n

Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusan[\/vc_toggle][vc_toggle title=”Theme license information” style=”round_outline” color=”vista_blue” css_animation=”bottom-to-top” el_id=”1456602367478-e9a69e0b-27ca”]Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.<\/p>\n

Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusan[\/vc_toggle][vc_toggle title=”Why does wordpress only support mysql?” style=”round_outline” color=”vista_blue” css_animation=”bottom-to-top” el_id=”1456602373983-a997874a-9e0f”]Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.<\/p>\n

Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusan[\/vc_toggle][vc_toggle title=”How do I login forum section” style=”round_outline” color=”vista_blue” css_animation=”bottom-to-top” el_id=”1456602398898-ddbae0de-5932″]Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.<\/p>\n

Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusan[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_type=”row” stretch_row_type=”no” css=”.vc_custom_1456111714980{margin-top: 50px !important;}”][vc_column][vc_column_text css=”.vc_custom_1455039561342{margin-bottom: 27px !important;}”]<\/p>\n

THE BEST SOLUTION<\/h2>\n

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Loaded with awesome features like Documentation, Knowledge-base, Forum & more!<\/h4>\n

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  • Modern Design<\/li>\n
  • 24\/7 Premium Support<\/li>\n
  • Modern Page Layouts<\/li>\n
  • Fully Responsive<\/li>\n<\/ul>\n

    [\/manual_service_option][\/manual_service_table_section][\/vc_column][vc_column width=”1\/4″][manual_service_table_section title=”Premium Slider” iconimage=”icon-picture” description=”Choose our beautiful templates or easily create your own to start building your site” link=”|title:Learn%20More|”][manual_service_option]<\/p>\n

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    • Modern Design<\/li>\n
    • 24\/7 Premium Support<\/li>\n
    • Modern Page Layouts<\/li>\n
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      [\/manual_service_option][\/manual_service_table_section][\/vc_column][vc_column width=”1\/4″][manual_service_table_section title=”Page Builder” iconimage=”icon-gears” description=”Choose our beautiful templates or easily create your own to start building your site” link=”|title:Learn%20More|”][manual_service_option]<\/p>\n

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      • Modern Design<\/li>\n
      • 24\/7 Premium Support<\/li>\n
      • Modern Page Layouts<\/li>\n
      • Fully Responsive<\/li>\n<\/ul>\n

        [\/manual_service_option][\/manual_service_table_section][\/vc_column][vc_column width=”1\/4″][manual_service_table_section title=”Dedicated Support” iconimage=”icon-chat” description=”Choose our beautiful templates or easily create your own to start building your site” link=”|title:Learn%20More|”][manual_service_option]<\/p>\n

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        • Modern Design<\/li>\n
        • 24\/7 Premium Support<\/li>\n
        • Modern Page Layouts<\/li>\n
        • Fully Responsive<\/li>\n<\/ul>\n

          [\/manual_service_option][\/manual_service_table_section][\/vc_column][\/vc_row][vc_row row_type=”row” stretch_row_type=”no” video=”show_video” video_mp4=”https:\/\/s3-us-west-2.amazonaws.com\/coverr\/mp4\/Traffic-blurred2.mp4″ full_width=”stretch_row” equal_height=”yes” css=”.vc_custom_1456489642550{margin-top: 40px !important;padding-top: 50px !important;padding-bottom: 100px !important;}”][vc_column][vc_column_text]<\/p>\n

          OUR STATUS<\/span><\/h2>\n

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          Happy Customer<\/p>\r\n\t\t<\/div>[\/vc_column_inner][vc_column_inner width=”1\/4″]

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          CUPS OF COFFEE<\/p>\r\n\t\t<\/div>[\/vc_column_inner][vc_column_inner width=”1\/4″]

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          Finished Projects<\/p>\r\n\t\t<\/div>[\/vc_column_inner][vc_column_inner width=”1\/4″]

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          Staff Members<\/p>\r\n\t\t<\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

          [vc_row row_type=”row” stretch_row_type=”no” css=”.vc_custom_1456113715539{margin-top: 50px !important;margin-bottom: 5px !important;}”][vc_column][vc_column_text] HELP DESK [\/vc_column_text][vc_column_text css=”.vc_custom_1552844048246{margin-bottom: 55px !important;}”] We love to share experience! Visit our help desk when you’re Stuck on a problem while configuring one of our WordPress themes. [\/vc_column_text][vc_separator style=”shadow” el_width=”30″ css=”.vc_custom_1456119594660{margin-top: -20px !important;}”][\/vc_column][\/vc_row][vc_row row_type=”row” stretch_row_type=”no” css=”.vc_custom_1456499594010{margin-top: 20px !important;}”][vc_column width=”1\/3″ css=”.vc_custom_1456113450674{padding-right: 5px !important;padding-left: 5px !important;}”][\/vc_column][vc_column width=”1\/3″ css=”.vc_custom_1456113495794{padding-top: […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-page-full-width-vc.php","meta":{"footnotes":""},"class_list":["post-601","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/webtemplatemasters.com\/helpdesk\/wp-json\/wp\/v2\/pages\/601","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/webtemplatemasters.com\/helpdesk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/webtemplatemasters.com\/helpdesk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/webtemplatemasters.com\/helpdesk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/webtemplatemasters.com\/helpdesk\/wp-json\/wp\/v2\/comments?post=601"}],"version-history":[{"count":9,"href":"https:\/\/webtemplatemasters.com\/helpdesk\/wp-json\/wp\/v2\/pages\/601\/revisions"}],"predecessor-version":[{"id":1174,"href":"https:\/\/webtemplatemasters.com\/helpdesk\/wp-json\/wp\/v2\/pages\/601\/revisions\/1174"}],"wp:attachment":[{"href":"https:\/\/webtemplatemasters.com\/helpdesk\/wp-json\/wp\/v2\/media?parent=601"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}